ABOUT US

Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering commitment to delivering holistic, high-quality, and accessible healthcare.

Fakeeh Health includes a network of patient-focused facilities led by our flagship, Fakeeh University Hospital, where Person-Centered Care (PCC) guides both patient and employee experiences. As a Planetree-aligned organization, we foster a supportive and empowering work culture. Our network also includes Fakeeh MediCenters across Dubai for accessible primary care, the tech-enabled Fakeeh Smart Clinic for hybrid physical and virtual care, and Fakeeh DaySurge, focused on minimally invasive, same-day procedures.

Aligned with our organizational values and PCC goals, we value professionals who bring experience in community engagement or corporate social responsibility (CSR), as such backgrounds reflect our shared commitment to meaningful social impact and community upliftment.

JOB PURPOSE:

Responsible for preparing, monitoring, executing, and evaluating all procurement activities in a timely manner, ensuring the best quality, prices, and payment methods are secured from approved vendors.
 

KEY RESPONSIBILITIES AND DUTIES:

• Manages all related purchase requests on time in accordance with Fakeeh Care policies and procedures, and sets a tactical plan aligned with Fakeeh Care's vision and strategy.
• Ensures all critical medication items have multiple sources and alternatives, and are properly identified and categorized in the system.
• Ensures that all purchase orders are executed and completed on time, according to the approved schedule, and that items are approved by the regional FDA.
• Evaluates vendor performance annually, updating the system accordingly, and works exclusively with vendors that are registered and approved by the regional FDA.
• Continuously sources new suppliers who offer better quality, availability, pricing, and payment terms.
• Communicates and negotiates efficiently with suppliers/vendors for new orders, ensuring order confirmation includes requested items, quantities, prices, and delivery times; coordinates with the warehouse accordingly.
• Follows up closely with vendors to ensure timely deliveries as per requested quantities, and avoids stockouts or overstocking situations.
• Ensures all purchase orders and activities are updated in the system on time, and generates weekly reports for all open orders/POs with expected delivery times to share with relevant stakeholders.
• Works closely with warehouses and planning teams to return any items that do not meet requirements, including non-moving and expired items, ensuring returns are made to suppliers to avoid financial loss.
• Ensures no items are purchased or brought in unless approved by the P&T committee and the regional FDA.
   

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• Raises any issues that may affect end-users in a timely manner, such as delays in delivery or unavailability, and suggests solutions.
• Ensures compliance with medication supply chain requirements, including MOH and regional FDA regulations, for medication procurement, importation, storage conditions, and material handling.
• Ensures all items are properly identified in the system with accurate coding, descriptions, pricing, and units of measure (UOM); addresses any variance or duplication and follows up to ensure correction and updates.
• Provides quarterly reports detailing purchase volume, completed purchase orders, cost savings, and stock returns.
• Develops and updates unit’s Standard Operating Procedures (SOPs) and continuously works to improve processes and departmental KPIs (e.g., out-of-stock rates, purchase index, aging, and turnover).
• Ensures all regular and moving items have a clear price list in the system, and ensures that new purchase prices are either below or equivalent to reference prices.
• Assists in guiding and training staff to leverage their skills and improve their negotiation capabilities, ensuring the best outcomes for Fakeeh Care.
   

Experience:

5 years of experience in pharmaceutical procurement, supply chain management, or a related field, preferably within a healthcare setting.
 

OTHERS:

The job description is subject to periodic review and may be updated as necessary. All job descriptions must be reviewed every 3 years or more often as deemed applicable to ensure they remain relevant.
 

COMPETENCIES: