ABOUT US

Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate care – drawn from the renowned Fakeeh Care group based in Saudi Arabia.
Fakeeh University Hospital is made up of like-minded healthcare providers, working towards a common goal, which is, delivering quality healthcare to people all around the world. Our passionate staff members have years of experience within and outside the country.
Fakeeh University Hospital is a digital hospital, having fully integrated electronic medical records, supporting improvements to the quality and efficiency of healthcare services for patients and the community at large. Additionally, we operate an efficient emergency department

JOB PURPOSE:

• The Section Supervisor is a lead position within the clinical laboratory that provides daily support to other laboratory staff with regard to laboratory policies, procedures and workflow. 
• Individuals in this position are responsible for all duties assigned to the MLT Senior in addition to the advanced technical/oversight duties. 
• Resolution of problems requires significant independent interpretation and judgment.
• Individuals work independently, under the general supervision of HOCD. 
• Complies with the DHA, JCI, CAP, ISO 15189:2012 and EIAC-RQ-LB-004 guidelines.

KEY RESPONSIBILITIES AND DUTIES:

• Performs moderately complex diagnostic tests and limited high complexity testing.
• Reviews select policies as required (i.e., annual review). Recommends policy changes and assists with communication of policy changes to testing staff.
• Participates in survey readiness activities. Assist manager in development and oversight of survey activities.
• Recommends and implements process improvements.
• Assists with maintenance of procedure manual and communication of changes to testing staff.
• Uses knowledge of quality control to review and evaluate test or instrument performance.
• Performs preventative maintenance on select laboratory equipment or instruments. 
• Suggests changes to maintenance schedules to meet the needs of the laboratory.
• Performs troubleshooting, and with supervision, performs advanced troubleshooting on select laboratory equipment or instruments. 
• Uses problem solving skills when assessing test result accuracy and reliability to identify causes for unexpected test results. Serves as a resource to other staff.
• Performs proficiency testing for select procedures.
• Participates in all relevant quality assurance activities.
• Assists in gathering data for validations on select instrumentation and with guidance, assists in data analysis.
• Assists with supply inventory using principles of asset management. Follows department budget guidelines when purchasing supplies and equipment.
• Understands the impact of testing activities on billing and submission of credits (i.e., cancellation or repeat test due to hemolysis). 

Addendum:

Education:

• Graduate of an accredited Medical Laboratory Technologist Program in the country of origin 
• DHA License to practice in Dubai.
• Preference given to applicants who have completed postgraduate courses.
• Minimum two years’ experience in the specified laboratory sections.
• Experience with phlebotomy. 
• Evidence of continuing education.
• Excellent English verbal and written communication skills.